General
What Kinds of Treats and Food Do You Provide?
What Kinds of Treats and Food Do You Provide? Whenever possible, we recommend that cats stay on their regular diet while boarding. Cats often find comfort in familiar routines, and maintaining consistency with food, treats, and feeding schedules can ...
Will My Cat Receive Individual Attention During Boarding?
Will My Cat Receive Individual Attention During Boarding? Absolutely. One thing you will never find at Cats in the City is a love-starved cat. While every cat has different social preferences, our team spends time getting to know each guest and ...
Do I Get a Refund If My Trip Is Cut Short?
Do I Get a Refund If My Trip Is Cut Short? No. Cats in the City does not provide refunds or credits for unused boarding days when a reservation ends earlier than originally scheduled. Why Are Boarding Fees Not Refunded? When a reservation is ...
Knowledge Base Directory Host on catsinthecity.com
Cats in the City Knowledge Base Cat Care, Boarding, Grooming, Rescue, and Sitting Resource Directory A public resource directory for Cats in the City clients, caregivers, referral partners, and search engines. Use this page to explore helpful ...
Normal Adjustment vs Significant Stress
Normal Adjustment vs Significant Stress One of the most common questions guardians have during boarding is: "Is my cat adjusting normally, or are they struggling?" This is an important question because some degree of stress is completely normal when ...
Why Patience Matters During Adjustment
Why Patience Matters During Adjustment One of the most important ingredients in successful boarding is patience. When people care deeply about their cats, it is natural to want reassurance that everything is going well. Guardians often hope their cat ...