Getting Started
Do Cats Need to Have Their Nails Trimmed to Board?
Do Cats Need to Have Their Nails Trimmed to Board? No. Cats are not required to have their nails trimmed before boarding with Cats in the City. However, by boarding with us, guardians authorize our team to trim a cat’s nails if we determine that ...
Do You Offer Day Care for Cats?
Do You Offer Day Care for Cats? Not in the traditional sense. Cats in the City does not offer conventional cat day care programs because all boarding reservations are subject to our standard boarding policies, including a minimum boarding fee equal ...
Do You Have Specific Check-In and Check-Out Times?
Do You Have Specific Check-In and Check-Out Times? Yes. To ensure a smooth experience for both cats and guardians, all boarding arrivals and departures occur during designated check-in and check-out windows. Appointments are required. Boarding ...
How Are Peak Rates Applied and Does My Cat Receive Care & Attention on Holidays?
How Are Peak Rates Applied and Does My Cat Receive Care & Attention on Holidays? Absolutely. Cats in the City provides care every day of the year, including holidays. While our offices may be closed to the public on certain dates, cats staying with ...
Is There a Minimum Fee for Boarding?
Is There a Minimum Fee for Boarding? Yes. All Cats in the City boarding reservations are subject to a minimum boarding fee equal to the cost of three days of boarding at the reserved room rate, regardless of the actual length of stay. Because ...
Boarding Charges & Deposits
Boarding Charges & Deposits Overview Cats in the City boarding reservations are designed around staffing, housing availability, and individualized care planning. Because rooms are reserved exclusively for your cat, boarding charges and deposits apply ...